![]() ![]() Even did the test signal & got texts & a phone call so that was great. KeyPad Out of Range is a message that appears on your KeyPad whenever the device is not communicating with your Base Station. Take out one battery, wait for a few moments, re-insert battery, close battery cover and put back the screw. Unscrew and open bottom of base, locate battery compartment. Steps to Fix Simplisafe keypad out of range Issue Just remove all the. coltmaster1 Advocate 2.8K Messages 3 years ago Try re-booting your base station: Unplug adapter from base. This finally allowed me to get the base station working properly & paired with the keypad & everything is working fine. Keypad out of range error when alarm is armed : r/simplisafe>Keypad out of. I’ve ordered rechargeable ones that will be here tomorrow). Keypad Out of Range: If the keypad is too far away from the base station, you might receive this message along with the blue blinking light. If your keypad says Keypad Out of Range, it means that the wireless. I finally decided to change the batteries in the base station (ignoring the warnings ab using alkaline batteries when it should be rechargeable ones. These are the messages you could be seeing, and what they mean: Entry Sensor Open: This means you accidentally left an entry such as a door or window open. An error has occurred while trying to connect to SimpliSafe servers through the. This morning, I kept getting the “Keypad out of range” message on the keypad so I went to the SimpliSafe website & followed their instructions, which included removing the bottom of the base station & pressing the button opposite of the plug to reset the base station(?) & still nothing. Unlike ZWave which is a mesh system where signals can hop from one device to the next to reach the controller, SS devices must connect directly to the base station so are more susceptible to range complications. The keypad and base station are literally right next to each other. Support is sending a new keypad and base station but i doubt that will fix things since it’s happening at both homes. There were no chimes from opening doors & I wasn’t able to even alarm the system last night. They use a proprietary protocol to connect directly to the base station. Both systems keep getting the keypad out of range error and the base station keeps saying welcome to SimpliSafe every 15 minutes. For the last 2 days I’ve had trouble getting my SimpliSafe alarm system to work. ![]()
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